“At eGlobal Infotech, we have extensive experience in driving large and complex IT implementations from requirements gathering through to completion. In addition to our implementation services, we also provide enhanced support to ensure the ongoing success of our clients’ IT systems.
We offer a wide range of services designed to help clients convert and go live with their business change, and we work tirelessly to ensure that our clients achieve their goals.”
End to End Implementations
“At eGlobal Infotech, we specialize in delivering end-to-end IT implementations with class-leading expertise. From requirements gathering through to completion, our experienced team is dedicated to driving successful outcomes for our clients. In addition, we provide enhanced support throughout the user acceptance testing, go-live, and post-go-live phases to ensure that our clients achieve their goals with confidence and ease.”
Customizations and Developments
At eGlobal Infotech, we recognize the importance of thoroughly understanding the current “as-is” state of a business and the desired “to-be” state before implementing any application or solution. To achieve this, we conduct requirement sessions and engage with stakeholders to gather comprehensive information about the business processes, challenges, and goals.
During these sessions, our experienced team collaborates closely with the customer to analyze the current business scenario, identify pain points, and determine the requirements for the proposed solution. We aim to gain a deep understanding of the customer’s specific needs, expectations, and objectives.
Based on the insights gathered during the requirement sessions, we then propose customized solutions that align with the customer’s unique requirements. Our team of experts leverages their industry knowledge, technical expertise, and experience to design and implement tailored applications that address the identified gaps and deliver the desired outcomes.
Throughout the implementation process, we maintain open lines of communication with the customer, ensuring that the solutions meet their requirements and expectations. Our goal is to provide effective and efficient solutions that align with the customer’s business objectives, drive positive change, and deliver tangible results.
“At eGlobal Infotech, we understand that every project post go-live requires ongoing customizations and changes throughout its life in production. We specialize in efficiently managing these changes for our clients, with careful analysis, planning, and a deep understanding of the existing system. We work closely with our clients to ensure that all customizations are handled with utmost care and are seamlessly integrated into the existing functionality without any deviations or disruptions.”
Version Upgrades
“At eGlobal Infotech, we understand that version upgrades are an essential part of keeping software up-to-date, but they can also carry risks such as breaking existing functionalities and rendering customizations redundant. In this era of cloud computing, version upgrades can often happen seamlessly and without intervention, but it’s still important to assess major system upgrades carefully. At eGlobal, we take great care in assessing the impact of system upgrades and ensure that our clients experience zero deviations in existing functionalities.”
Migrations
“At eGlobal Infotech, we understand that the pace of technological change is accelerating rapidly, and in order to remain competitive, businesses need to sunset their legacy applications and migrate to more efficient systems. We stay ahead of the curve by staying updated with the latest technologies available in the market. This allows us to recommend, implement, and migrate our clients from their legacy world to a new world. We take great care to ensure that all historic data is lifted and shifted to the new systems without any loss.”
Application Maintenance and Support (AMS)
“At eGlobal Infotech, we understand that running and maintaining an application, be it cloud or on-premise, is just as important and complex as the implementation itself. That’s why we’re here to support our customers with the operation and maintenance of their existing and new systems, making it easy for them to focus on their core business activities. We adhere 100% to our customers’ SLAs and Change Management procedures during operations, and we can provide 24×7 support as needed. Our team of experts is equipped to handle any issues that may arise and keep the system running smoothly.”
